Lobby Heroes of the Lockdown


Door attendants and supers keep New York’s miniature vertical cities humming. But that’s not all they’re doing.

Written by Julie Satow; Photographs by Brittainy Newman

As doormen at Randall House in Manhattan, Genc Rrahmani, left, and Anthony Davis, are on the front lines of the building.

As doormen at Randall House in Manhattan, Genc Rrahmani, left, and Anthony Davis, are on the front lines of the building.

Building workers are inundated with deliveries these days. Here, Mr. Rrahmani brings groceries to a tenant

Building workers are inundated with deliveries these days. Here, Mr. Rrahmani brings groceries to a tenant

There is also the inundation of packages in the mail room to deal with.

Raymond Grosskopf, a doorman, wears painter coveralls supplied to him by his building manager, Mr. Faldetta.

Mr. Faldetta, a tinkerer with several patents to his name, developed his own system to keep his building, the St. James Tower, safe.

John Faldetta, a building manager in Manhattan, created a “fogging machine” to disinfect his staffers.

John Faldetta, a building manager in Manhattan, created a “fogging machine” to disinfect his staffers.

Genc Rrahmani distributes free coffee to strangers.

Raymond Sanchez, an MTA worker, took one while disinfecting his bus

The Rrahmani brothers, both building workers, decided to distribute free treats from their fledgling cafe to emergency workers. “We know how it is to be an essential worker,” Genc Rrahmani said.